Privacy Policy

Who we are

This Privacy Policy explains how Prime Time Electric MN, LLC ("Prime Time Electric," "we," "us") collects, uses and protects information when you visit https://ptelectricmn.com, request a quote, call us, or receive text messages from us. We are an electrical contractor serving the Twin Cities metro area in Minnesota.

Information we collect

• Information you give us: your name, phone number, email address, ZIP code, the service you need, and any details you include in a quote request, call, email or text message.
• SMS consent records: whether you opted in to service text messages and/or marketing text messages, the date and time of your consent, and the page where you gave it.
• Website data: the page you submitted a form from and, if present, campaign tags (such as utm_source or gclid) in the page address. If we enable analytics, we may collect standard usage data such as pages viewed, device and browser type.

How we use your information

• To respond to your inquiry and prepare your free quote.
• To schedule work, send appointment reminders, and give project updates.
• To send marketing text messages only if you separately opted in to them.
• To keep records required for permits, inspections, invoicing and warranty questions.
• To improve our website and understand which pages bring in requests.

We do not sell your personal information.

SMS / text messaging

If you check a consent box on our quote form, we may send text messages to the number you provide. Service messages cover inquiries, scheduling, appointment reminders, follow-ups and project updates. Marketing messages, sent only if you opt in to them separately, cover special offers, discounts and promotions. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time and HELP for assistance, or contact us at 612-445-2794 or sales@ptelectricmn.com. Consent is not a condition of purchase.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

How we share information

We share information only as needed to run our business: with service providers that help us operate (for example our customer management system, email, phone and text messaging providers, and website hosting), who may use it only to provide those services to us; with permitting and inspection authorities when your project requires a permit; and when required by law. Text messaging opt-in data and consent are never shared with third parties, as stated above.

How long we keep information

We keep inquiry and project records for as long as needed to provide our services, meet legal, permit and tax requirements, and resolve questions about completed work. SMS consent and opt-out records are kept to honor your choices.

Your choices

• Reply STOP to any text to stop messages; reply HELP for help.
• Ask us to access, correct or delete your information by contacting us below. We will respond within a reasonable time, subject to records we must keep by law.
• Unsubscribe from emails by replying or contacting us.

Security

We use reasonable administrative and technical safeguards to protect your information. No method of transmission or storage is completely secure.

Children

Our website and services are not directed to children under 13, and we do not knowingly collect their information.

Changes to this policy

We may update this policy. The effective date at the top shows when it was last changed.

Contact us

Prime Time Electric MN, LLC
Phone: 612-445-2794
Email: sales@ptelectricmn.com
Website: https://ptelectricmn.com